Alok Rajasukumaran

Own technology strategy and architecture across AI, full-stack SaaS, and mobile, leading cross-functional engineering teams that have delivered 100+ client projects across healthcare, retail, banking, and enterprise from pre-sales through delivery.

• Directed delivery of 100+ client projects end to end, consistently shipping on time and to spec.
• Owned enterprise architecture across AI, cloud, and full-stack, standardizing the technology stack and engineering practices.
• Built, scaled, and mentored cross-functional engineering teams; led hiring and onboarding.
• Partnered with clients through demos and solutioning to align architecture with business objectives.

Co-founded an AI-powered healthtech startup and set the full technology vision, architecture, and roadmap for scalable, secure clinical products, while leading the engineering team, vendors, and cross-functional delivery.

• Defined product architecture for scalable, secure healthcare platforms handling sensitive patient data.
• Led development and hands-on code review to maintain a high engineering quality bar.
• Managed and mentored the engineering team and owned vendor relationships across India and the UAE.
• Advised investors on budget allocation and long-term technical sustainability.

Led digital transformation for the business: shaping the strategy, driving AI adoption where it delivered ROI, improving UX and internal processes, and running IT audits to optimize technology spend.

• Defined and rolled out the company-wide digital-transformation strategy.
• Drove AI and emerging-technology adoption where it delivered measurable ROI.
• Redesigned UX and re-engineered internal business processes end to end.
• Conducted IT audits and optimized procurement, reducing technology spend.

Delivered enterprise solutions for global clients, including IoT platforms for an Australian telecom, ERP and internal apps for an Australian auction group and a US financial-services firm, and internal AI/ML models.

• Delivered IoT platforms and R&D initiatives for a major Australian telecom.
• Enhanced ERP and internal applications for an Australian auction group and a US financial-services firm.
• Developed and fine-tuned internal AI/ML models using TDD, DDD, and microservices on Azure pipelines.
• Maintained SonarCloud and ESLint standards with 80%+ automated test coverage.

Designed and built enterprise chatbots and internal applications for a Big-4 firm, integrating them with enterprise systems in an Agile environment using Node.js, Angular, .NET, and Azure.

• Designed and built complex chatbots for a Big-4 firm’s internal workflows.
• Developed and maintained business-critical internal apps integrated with enterprise systems.
• Collaborated directly with Big-4 stakeholders to align delivery with business goals.
• Delivered in Agile with cross-functional teams and ran the IoT lab.

Led a team building AI-powered chatbot platforms with ML and NLP, owning code quality, version management, and technical hiring.

• Architected AI chatbot platforms spanning AIML, NLP, ontology, ML, and deep learning.
• Managed 80+ Azure servers and a team of IIT interns; owned code quality and version control.
• Ran technical recruitment end to end, from sourcing and screening to onboarding.
• Built internal systems and a team messaging platform.

Promoted from PHP Developer to Innovation Team Lead, delivering chatbots, voice skills, cross-platform mobile apps, and high-traffic e-commerce serving 150,000+ daily visitors.

• Promoted to Innovation Team Lead; drove adoption of emerging technologies across teams.
• Architected three client chatbots plus Alexa and Google voice skills and cross-platform apps.
• Operated high-traffic e-commerce serving 150,000+ daily visitors across 70+ services, with A/B testing and SEO.
• Shipped iOS and Android apps exceeding 100,000 installs.